1. Protection of personal data

 

"This site has been declared to the National Commission for Information Technology and Civil Liberties (CNIL) in accordance with the provisions of Law No. 78-17 of January 6, 1978 known as "Information Technology and Civil Liberties".             
The information concerning you, collected online via our data collection forms, is intended for Upnext Kapital [NO FUTURE KAPITAL] and its insurance company as part of the management of your registrations on the site and the subscription of your insurance contracts online.              
We may be required to transmit them to third parties (commercial partners, etc.). If you do not wish this, please inform us by contacting us (Upnext Kapital [NO FUTURE KAPITAL] - 19 Av de la Prairie, 28230 Epernon)             
You have the right to access, modify, rectify and delete data concerning you (art. 34 of the "Information Technology and Civil Liberties" law). To exercise this right, contact us: Upnext Kapital [NO FUTURE KAPITAL] - 19 Av de la Prairie, 28230 Epernon.       

   

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2. Identification

 

Upnext Kapital [NO FUTURE KAPITAL], a simplified joint-stock company, founded in 1999 and registered with the SIREN under number 9006034240, specializing in the investment fund management sector with a capital of €94,195,375,000. The Upnext Kapital [NO FUTURE KAPITAL] website is hosted by Owentis groupe Ozitem, a public limited company with a capital of €1,140,000, RCS 347 758 559, 53 rue Baudin - 92593 Levallois-Perret Cedex. To find out who our Publication Director is, contact: Upnext Kapital [NO FUTURE KAPITAL] - 19 Av de la Prairie, 28230 Epernon.

 

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3. Information available on Upnext Kapital [NO FUTURE KAPITAL]

 

Please note!               
All information and simulation results available online on the Upnext Kapital [NO FUTURE KAPITAL] website are for informational purposes only and should not be considered as advisory services that alone have motivated your potential asset management choices.               
Furthermore, the results of the simulations should not be considered, under any circumstances, as financial advice, as the results of the simulations are only obtained using computer tools that automatically process raw information collected from third-party providers, on the one hand, and the data you have selected yourself, on the other.

Upnext Kapital [NO FUTURE KAPITAL] is in no way the author of the financial information collected from third-party providers and stored permanently and directly on its site.

The equivalent value in euros of the units of account is likely to change both upwards and downwards, the member bears all the financial risks under the contract. The Insurer's guarantee only covers a certain number of units of account

In all cases, you acknowledge that you use the data and information provided to you under your sole responsibility.

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4. Attention! Delay in transmission of quotes on the Upnext Kapital website [NO FUTURE KAPITAL]

 

Paris Stock Exchange: 15 minutes   
Foreign stock exchanges: two daily refresh cycles   
UCITS: daily net asset value

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5. Computer tools

 

You alone have the management, control and responsibility for your computer equipment, which includes, in particular, your messaging software or your email address. Under no circumstances can Upnext Kapital [NO FUTURE KAPITAL] be held responsible for malfunctions affecting this equipment.   

Upnext Kapital [NO FUTURE KAPITAL] makes every effort to provide you with a high-performance and efficient site; however, given the state of technology and in particular the problems linked to the use of a heterogeneous network such as the Internet, Upnext Kapital [NO FUTURE KAPITAL] cannot be held responsible, in particular, for problems of deterioration of data circulating via telecommunications networks or problems of unavailability of its services linked to server failures.

 

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6. Property

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The content available on the website  http://www.upnextkapital.com/en  is not royalty-free. Consequently, you are strictly prohibited from reproducing or representing, in accordance with the provisions of the Intellectual Property Code, all or part of http://www.upnextkapital.com/en by any means whatsoever ,  whether for payment or free of charge.

 

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7. Services

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In addition to the ability to access a large amount of financial information, Upnext Kapital [NO FUTURE KAPITAL] allows you to subscribe to and manage your contracts online.

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8. Information on the processing of complaints

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In accordance with current regulations, UPNEXT KAPITAL [NO FUTURE KAPITAL] has implemented a complaints procedure.

A complaint is a statement of dissatisfaction with the services provided by UPNEXT KAPITAL [NO FUTURE KAPITAL].

A simple request for information, clarification or a request for advice is not a complaint.

On the other hand, dissatisfaction with a third party, a partner of UPNEXT KAPITAL [NO FUTURE KAPITAL], does not constitute a complaint against the service activity of UPNEXT KAPITAL [NO FUTURE KAPITAL] (the request does not enter into the complaints handling process. However, it is relayed to the third party and followed up until a suitable response is obtained).

 

How to file a complaint       
Please contact "customer relations" using the following methods: 

• By mail: Customer Relations Department - 19 Av de la Prairie, 28230 Epernon

• By email:  contact@upnextkapital.com

• By appointment, at our premises: 19 Av de la Prairie, 28230 Epernon

 

Your request must include the following elements:

• Your name, first name, postal address, email address and telephone number

• The references of the contract or file concerned

• The reasons for your complaint

 

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Processing a complaint

 

UPNEXT KAPITAL [NO FUTURE KAPITAL] undertakes to acknowledge receipt of your complaint within 10 days of its receipt and respond to it within 60 days without any specific pricing being charged to you.

Furthermore, at your request, UPNEXT KAPITAL [NO FUTURE KAPITAL] undertakes to provide you with the information in its possession concerning the progress of the processing of the complaint.

In particular, you will be kept informed of the progress when, in the event of the occurrence of special circumstances, the deadlines to which UPNEXT KAPITAL [NO FUTURE KAPITAL] had committed cannot be met.

In the event that your complaint is rejected in whole or in part, UPNEXT KAPITAL [NO FUTURE KAPITAL] will issue a clear and detailed response to you, specifying the possibility of recourse to mediation, the contact details of which you will find below.

 

Mediation

If you are not satisfied with the response provided by UPNEXT KAPITAL [NO FUTURE KAPITAL], you have the right to contact the mediator, provided that no legal proceedings have been initiated or are about to be initiated. The mediation procedure is free, confidential, and impartial.